Group defines how a compliant umbrella company should operate.

An industry organisation has produced a manual which describes what constitutes a ‘compliant’ umbrella company. Its founder says that bad practice within the industry still exists, and hopes the manual will help to create a level playing field for all providers, and reassurance for umbrella employees.

All Umbrella Companies Are Equal (AUCAE) has spent much of the past year developing the manual – incorporating comments and guidance from HMRC, which will be provided to the group’s 36 member companies. There has been an ongoing debate between staffing industry professionals for many years over the definition of a a compliant umbrella scheme, and it may surprise many to find out that there is no single piece of ‘official’ guidance on the matter.

We asked Lisa Keeble, co-founder and MD of the group, why this was the case…

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